Safety
Peace of mind, built in.
hoppswap works because people trust each other. Here's how we look after that trust, every step of the way.
✓ ID verified
Bianca, Lyon
Six layers of looking out.
🪪
Photo ID verification
Members verify with photo ID, checked by our team. Look for the ID verified badge before you say yes.
📍
Your address stays private
Cards only show your neighbourhood and a soft area on the map. The exact address unlocks only for a confirmed guest.
🙋
Real people, real profiles
Real names, real faces, real homes. Interests, travel style and who they welcome, all up front.
💬
Chat before you commit
Talk it through in the app. Agree house rules, keys and timings before anyone accepts.
📹
Say hi on video first
Every conversation has a built-in video call. Meet face to face, see the smile, feel the vibe, all before you agree to share a home.
⭐
Honest, two-way reviews
Reviews unlock only after a stay really happens, so every one comes from someone who was there.
🛟
A team that listens
Report a member or a message with one tap. Real humans review every report.
Good guest, good host
A little checklist.
Before
- ✓Read reviews and check the ID verified badge
- ✓Say hi on a video call before you commit
- ✓Agree dates, keys and house rules in chat
During
- ✓Treat the home like a friend's
- ✓Keep chatting in the app
- ✓Leave it as you found it, or nicer
After
- ✓Leave an honest review
- ✓Thank your host or guest
- ✓Tell us if anything felt off
Kind people, looked after.
Join a community where everyone is who they say they are.